To keep accounts secure and protect the Skip network, we’re now resetting passwords for couriers using third-party “shift grabber” apps.

What You Need to Know

If your account is flagged for using a shift grabber app:

• Your password will be reset for security
• You may face a 24-hour account suspension
• You’ll lose access to your current shifts
• Continued use may lead to permanent account removal

How to Reset Your Password

If your password has been reset, just follow these steps:

• Open the Courier app.
• Tap “Forgot password” on the login page.
• Enter the email address associated with your courier account.
• Tap “Reset”.
• Check your email for a password reset message. Click the “Reset My Password” link in the email.
• A new page will open, prompting you to create a new password.
• Enter your new password and tap “Submit”.

Important Reminder

Skip does not charge for shifts. If any platform asks you to pay to access shifts, they are not affiliated with Skip.