Getting The Most From Your Skip Schedule

Everything you wanted to know about scheduling.

Continually customizing your schedule is one of the best parts about delivering on the Skip Network. Here’s a recap of how to optimize your schedule as a courier.

Open Shifts
Open shifts are a great way to pick up extra hours, and are updated regularly on the Courier App. As long as it doesn’t interfere with any shifts for which you’re already scheduled, you can choose to pick up any open shift.

Confirm An Upcoming Shift
The Dashboard of your Courier App shows all your upcoming shifts. From here, you can confirm any shifts for which you know you’ll be available within 48 hours.

Pro tip: if you don’t have an upcoming shift but are looking for more earning opportunities, you can Check In and be notified if we are seeking more couriers.

Drop Shifts
You can drop shifts on your own through the Courier App! Simply tap the shift you wish to drop. 

  • For confirmed shifts or shifts that are starting soon:
    Double tap the shift > slide it to the left > tap the X icon > select Drop Shift
  • For unconfirmed shifts or shifts in the future:  
    Tap the X icon next to the shift time

Tips And Tricks
Here are some tips to maximize your earning potential:

  • Check In for your shift within your scheduled zone.
  • Check In to your shifts in centrally located areas. You will be matched with an offer based on your GPS location*
  • Ensure that your WiFi is turned off while on shift.
  • Activate Hotspots while on shift by going to the map screen and clicking Available while you’re waiting for orders.

If you need a refresher on how to best set up your availability, log in to the App Guide section of the Courier Portal. If you still have questions, check out our Help Centre.

*Offers are also matched based on your eligibility to deliver alcohol and your vehicle type (car or bicycle).

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