Offer basics

Here’s a quick rundown on how offer matching works

๐ŸŒ Matching Offers:

Offers are matched based on the estimated delivery time, distance, and your acceptance rate. Stay in your zone, keep a high acceptance rate, and hang in hotspot areas for speedy matches.

๐Ÿ‘ Accepting Offers:

When you’re on the road, offers pop up. You’ll see details like partner, customer, payment, distance, and your acceptance rate. Long press ‘Accept’ in a minute or it goes to someone else.

๐Ÿ“ฒ Stay Active:

Keep the app open to seize opportunities. Keep it awake by toggling ‘Keep Screen Awake’ in Profile > Options > App Settings > Accessibility.

๐Ÿ™…โ€โ™‚๏ธ Declining Offers:

You decide. Decline by tapping or waiting for the timer. Keep a high acceptance rate for top-ups and more offers.

โธ๏ธ Pause Offers:

Pause on the run? Hit the three dots, ‘Pause Offers,’ and tap when ready. Paused over 30 mins? You’re auto-checked out, but you can check back in any time.

๐Ÿง Check Orders:

Before leaving the partner, double-check that order number. 

๐Ÿ End Your Run:

Ready to wrap up? Long tap the three dots, ‘End run.’ Need to end after accepting? Chat with us to unmatch.